A Fully Trained Dental Assistant: From Reception Management to Assisting in Treatments

Table of Contents: Reception Assistance and Administrative Support

1. The Dental Practice
   1. Introduction
   2. Team
   3. Appointments within the practice
   4. Disciplines within dental practices
   5. The Dental Assistant within the practice
      1. Tasks of the dental assistant
      2. Reception assistance
      3. Chairside assistance
      4. Circulation assistance
      5. Competencies of the dental assistant
2. Reception Assistance
   1. Introduction
   2. Communication
      1. Phone call
      2. Triage
   3. Administration
      1. Welcoming patients
      2. Registering the patient
      3. Medical history form
      4. Recall
      5. Data processing
      6. Email correspondence
      7. Reminder management
      8. Billing
      9. Notification
   4. Agenda Management
      1. Software
      2. Scheduling an appointment
      3. Scheduling dentist’s absence
      4. Agenda follow-up

Table of Contents: Chairside Assistance and Instrument Management

1. The Treatment Chair
   1. Introduction
   2. Parts
   3. Controls and safety features
   4. Hygiene and maintenance
2. Instruments
   1. Introduction
   2. Mirror
   3. Probes and explorers
   4. Forceps, excavators, and scalers
   5. Mixing tips and dispensers
   6. 3-function syringe
   7. Ultrasonic unit and ultrasonic tips
   8. Suction
   9. Drills
      1. Types of drills
      2. Diameter
      3. Material
   10. Polishing rubbers
3. Sterilization of Dental Instruments
   1. Introduction
   2. Sterilization in dentistry
   3. Sterilization methods
   4. Sterilization process
   5. Daily and periodic checks of sterilization equipment
4. Ergonomics
   1. Introduction
   2. 4-handed dentistry
   3. Proper working posture
5. Conclusion

Table of Contents: Dental Care, Tooth Morphology, and Oral Examination

1. Brushing Instructions
   1. Introduction
   2. Brushing teeth
   3. Toothpaste
   4. Interdental cleaning
   5. Rinsing
2. Anatomy – Tooth Morphology
   1. Introduction
   2. Adult dentition
   3. Primary dentition
   4. Front teeth
   5. Naming tooth surfaces
   6. Tooth structures
   7. The tooth
   8. Function of the teeth
   9. Shape and function of teeth
   10. Tooth development
   11. Tooth shedding
3. Oral Examination
   1. Personal hygiene and hand hygiene
   2. Complaints
   3. Clinical examination
   4. XR: OPG / Bitewing / Periapical
   5. Diagnosing caries
   6. DPSI
   7. Cleaning
   8. Polishing
   9. Filling out the tooth chart
4. Conclusion

Table of Contents: Pathology and Assistance with Fillings

1. Pathology
   1. Introduction
   2. Plaque
   3. Tartar
   4. Caries
   5. Gingivitis and periodontitis
   6. Bone loss
   7. Tooth wear
2. Filling
   1. Introduction
   2. Required materials
   3. Anesthesia
      1. Pre-anesthesia
      2. Anesthetic agents, carpules, and vasoconstrictors
      3. Types of anesthesia
      4. Method
      5. Possible side effects / allergic reactions
   4. Isolating the tooth
   5. Preparing
   6. Filling
   7. Checking occlusion
   8. Polishing
   9. Final result
3. Other Treatments
   1. Introduction
   2. What is what?
4. Conclusion