Front desk assistance and general administration + Dental treatments: Pathology and fillings assistance (2 in 1)

Original price was: € 598,00.Current price is: € 449,00.

Save:  149,00 (24.9%)

Description Table of contents

Duration of Training: 3 hours

Quickly enhance your dental assistant’s versatility with this comprehensive bundle of two training programs, designed to prepare them for both front desk tasks and chairside assistance in dental treatments. In the first program, they will learn all the essential responsibilities of efficient front desk management and administrative duties, ensuring your practice stays organized and allowing you to focus on patient care.

The second program hones specialized skills in dental care, such as identifying oral pathologies and assisting professionally with fillings. This extensive training empowers your assistant to contribute effectively to both the administrative and clinical aspects of your practice with minimal onboarding time.

Bundle Contents:

  • Front Desk Assistance and General Administration Training:
    • Introduction to the dental practice
    • Front desk assistance and communication
    • Appointment scheduling and patient administration
    • Patient reception and triage
    • Efficient handling of administrative tasks
    • Independent and professional front desk operations
    • Flexible audiovisual e-learning module
  • Pathology and Fillings Assistance Training:
    • Brushing instructions and oral hygiene
    • Dental anatomy and morphology
    • Conducting oral examinations
    • Identifying oral pathologies such as caries and gingivitis
    • Chairside assistance for fillings
    • Anesthesia and isolation:
      • Preparation and filling
      • Polishing and final evaluation
      • Overview of other dental treatments

With these programs, your assistant can complete their training independently, at their own pace, and in their own time, saving you days or even weeks of onboarding. This ensures you have a fully trained assistant ready to provide immediate, valuable support, while you focus on delivering excellent patient care. Get this bundle now and save €149!

Table of Contents: Front Desk Assistance and General Administration
  1. The Dental Practice
    1. Introduction
    2. Team
    3. Practice Procedures
    4. Disciplines in Dental Practices
    5. The Dental Assistant in the Practice
      1. Responsibilities of the Dental Assistant
      2. Front Desk Assistance
      3. Chairside Assistance
      4. Circulating Assistance
      5. Key Competencies of the Dental Assistant
  2. Front Desk Assistance
    1. Introduction
    2. Communication
      1. Phone Calls
      2. Triage
    3. Administration
      1. Welcoming Patients
      2. Patient Registration
      3. Patient History Forms
      4. Recall Systems
      5. Data Management
      6. Email Communication
      7. Reminder Management
      8. Billing
      9. Notifications
    4. Appointment Scheduling
      1. Software
      2. Booking Appointments
      3. Scheduling Dentist Absences
      4. Agenda Follow-up
Table of Contents: Pathology and Fillings Assistance
  1. Pathology
    1. Introduction
    2. Dental Plaque
    3. Calculus (Tartar)
    4. Caries
    5. Gingivitis and Periodontitis
    6. Bone Loss
    7. Tooth Wear
  2. Fillings
    1. Introduction
    2. Equipment
    3. Anesthesia
      1. Topical Anesthesia
      2. Anesthetics, Cartridges, and Vasoconstrictors
      3. Types of Anesthesia
      4. Techniques
      5. Possible Side Effects / Allergic Reactions
    4. Tooth Isolation
    5. Preparation
    6. Filling
    7. Checking Occlusion
    8. Polishing
    9. Final Evaluation
  3. Other Treatments
    1. Introduction
    2. What’s What?
  4. Conclusion